Whitman College
CHEM 140
4.5.1 How to Call 911 (15 points)
Directions: Choose an emergency to write a script of a 911 call. Use the sample questions and
conversation starters to help you.
Your script must include:
An introduction “911, what’s your emergency?”
Clear explanation of the problem
Relevant questions (from the operator, at least 4)
Realistic answers (fr
...[Show More]
Whitman College
CHEM 140
4.5.1 How to Call 911 (15 points)
Directions: Choose an emergency to write a script of a 911 call. Use the sample questions and
conversation starters to help you.
Your script must include:
An introduction “911, what’s your emergency?”
Clear explanation of the problem
Relevant questions (from the operator, at least 4)
Realistic answers (from the caller)
Operator provides reassurance and support
A conclusion (the operator must tell the caller when it’s okay to hang up)
Your presentation must include:
Operator taking charge
Caller staying calm
Operator demonstrates assertive, respectful communication
Clear and easy to understand
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