BPP University College

• BUSINESS P5

Organisational Theory and Practice Assignment Student Name: Student ID: Module Title: Organisational Theory & Practice Course/Programme: Total Words: 3103 (Excluding References) 1 Organisational Theory and Practice Content 1. Introduction...............................................................................................................................3 2 Company Profile............................................................................................................................3 3.1 Thomas Cook Management Style..........................................................................................4 3.2 The Principles of Participative Management Styles...............................................................5 4.1 Thomas Cook Organizational Structures................................................................................6 4.1.1 Flat Organizational Structure.........................................................................................6 4.1.2 Top Management Focus on Long-term Growth..............................................................7 4.1.3 Delegates Responsibilities..............................................................................................7 4.1.4 Empowers Employees....................................................................................................7 4.2 Thomas Cook Organizational Culture.....................................................................................7 5.1 Autocratic Leadership Style....................................................................................................8 5.2 Democratic Leadership Style..................................................................................................9 6.1 The Effects of Power..............................................................................................................9 6.2 The Effects of Influence........................................................................................................10 6.3 The Effects of Conflicts.........................................................................................................10 7.1 Maslow’s Hierarchy of Needs...............................................................................................11 7.1.1 Psychological Needs.....................................................................................................11 7.1.2 Safety Needs................................................................................................................11 7.1.3 Love or Belonging Needs..............................................................................................11 7.1.4 Esteem Needs..............................................................................................................11 7.1.5 Self-actualisation Needs...............................................................................................12 8 Recommendations.......................................................................................................................12 9 Conclusion...................................................................................................................................13 2 Organisational Theory and Practice 1. Introduction Employee’s engagement is the key for the business success and effective management styles, leadership styles, organizational structures or cultures plays a significant part to maximize employee’s engagement which assist the business to improves performances or productivity for the business. According to Dessler, (2014); the manner in which organization approach to its workforces are vital for business success, thus, effective management, leadership styles, organizational culture or structure leads to employees satisfaction, increase employees efficiency, reduce workplace conflicts, build positive workplace culture, reduce costs or fosters innovations for the company. In today’s dynamic business environment, every company must engage its workforces to sustain growth in an industry as other competitors or rival might push out the company from a particular industry if the company fail to engage it workforces. Thus, it is important for the firm to use right management, leadership styles, organizational structures or culture to engage its workforces which will enable the organization to accomplish its objectives successfully. The way organization, management or manager’s approach or leads the employees at the workplace impacts on the employee’s performances, as a result, management styles impacts on the organizational performances. Therefore, it is important for the organization to use the right management styles which can bring everyone together towards reaching common objectives for the company. This report will discuss the importance of management styles, leadership styles, organizational structure or cultures can improve the organizational effectiveness. 2 Company Profile Thomas Cook is one of the leading British travel firms founded by Thomas Cook in 1841 in Leicestershire, England. Thomas Cook is a Public Limited Company and operates its business in two different segments which are the airline industry and tourism industry. Thomas Cook headquarter is located in London and its stock is listed in LSE (London Stock Exchange). The core products of Thomas Cools are leisure travel services including travel services, insurance, flights, hotels, car hire or entertainment etc. According to Thomas Group Annual Report, (2019); its revenue is GBP 9,584 million and operating income is