University of Prince Edward Island
BUS 1710
CHAPTER 5 – EMPLOYEE MOTIVATION What is motivation? And employee engagement?-- Motivation: the forces within a person that affect the direction (goal toward effort is directed), intensity (level of effort), and persistence (amount of time effort can be maintained) of voluntary behavior Employee engagement: emotional and cognitive motivation; focu
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University of Prince Edward Island
BUS 1710
CHAPTER 5 – EMPLOYEE MOTIVATION What is motivation? And employee engagement?-- Motivation: the forces within a person that affect the direction (goal toward effort is directed), intensity (level of effort), and persistence (amount of time effort can be maintained) of voluntary behavior Employee engagement: emotional and cognitive motivation; focused, persistent effort toward goals, high self-efficacy Maslow’s hierarchy of needs theory? Compare Maslow theory and CANOE theory?---- Seven categories—five in a hierarchy—capture most needs Maslow hypothesized that personality is driven by a set of needs that each human has. He organized these needs into a hierarchy, with each level generally requiring fulfillment before a higher level can be fulfilled. Maslow believed that all humans aimed to fulfill these needs, usually in order from most basic to the most transcendent and that these motivations result in the behaviors that make up a personality. Drawbacks: Theory lacks empirical support (people have different hierarchies; needs change more rapidly than Maslow stated) Hierarchy models wrongly assume that everyone has the same (universal) needs hierarchy Needs hierarchies are shaped by person’s own values and self-concept
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