• Illinois Institute Of Technology

• SCI 511

Final Exam­ SCI 511­ Spring 2019

Please complete the following questions and submit a word document with responses
via Blackboard. This final exam/project is due by Tuesday, May 7th at 11:59 p.m.
central time.
For essays, do not give exact definitions from the textbook or powerpoint slides. You
can use them as a reference but I want you to interpret the question and respond in
your own words. You may not confer with any other students regarding test questions.
Providing examples will result in more points!
1) Describe at least three reasons rewards fail to motivate. Provide examples when possible. (6 pts)
2) What are some key components of effective project leader? What could you do if you
wanted others to perceive you as a charismatic leader? What about a collaborative
leader? (4 pts)
3) Do you think management should ever share it’s decision making with subordinates?
Why or why not? (3 pts)
4) What are some ways that employees learn culture? Give specific examples of companies that have exhibited strong culture, what type of category of culture you think
they fall under and thoughts on why you think their culture is important to them? (4
pts)
5) You are the manager of a upscale restaurant. You’ve been receiving complaints
from the customers over the past several weeks about a specific server. What would
you do to address this specific situation? (Think of theories or topics discussed to
support your answer.) (4 pts)
6) Emotional Intelligence includes all of the following except: (1 pts)
a) Self Awareness
b) Intellectual Quotient
c) Empathy
d) Social Skills
7) All of the following can reduce social loafing except: (1 pts)
a) Develop a team contract
b) Increase the size of the team
c) Decrease the size of the team
d) Performance reviews
8) When it comes to conflict, the highest performing teams should: (1 pts)
a) Discourage it
b) Let members vent openly
c) Encourage conflict about attitudes, discourage conflict about behaviors
i Encourage conflict about tasks, discourage conflict about personalities
9)Why is channel richness fundamental to the choice of communication channels? If
you had to terminate an employee, what communication channel would you use and
why? (2 pts)
10) Which rules of active listening do you think most people break? What suggestions
would be give to people who are “bad listeners.” (3 pts)
11)If your boss asked you what your top three “take­aways” from the entire class regarding strategies to be a successful project manager what you would say? (Don’t just
list 3 bullet points from the slides...take some time and formulate a response!) (3 pts)
12) Why bring up the distinction between an ethical dilemma and a moral temptation? (2
pts)
13) Ethical dilemma­ A new drug that would cure 99% of diabetes cases has been formulated. However, in the other 1% of the population that takes this drug, a risk of death
is associated with taking it. How would each of the 3 ethical approaches view this issue­­1) Ends­based, 2) Rules­based and 3) Care­based?
Would YOU release the drug? (2 points)