MGMT 201 Exam #1 Study Guide    Loyola University Chicago MGMT MISC

Mgmt 201 - Exam # 1 Review Guide
Notes:
• The exam will begin promptly at the start of class
Scope:
• Chapters 1-5
• Four assessments: Emotional Intelligence, Myers Briggs, Holland, Self Monitor
Format:
• 18 multiple choice (3 points each)
• 5 True/False (3 points each)
• 3 of 4 short answer (5 points each)
• One “reflection essay” question (16 points)
Where I Would Focus Your Studying/Preparation:
Chapter 1: Introduction to OB
• What is OB?
o It studies the influence that individuals, groups and structure have on behavior within
organizations. Its chief goal is to apply that knowledge toward improving an organization’s
effectiveness.
• What organizational disciplines contribute to OB?
o Jobs
o Work
o Absenteeism
o Employment turnover
o Productivity
o Human performance
o Management
• Coping with “temporariness”
o Jobs are constantly changing
o Skills need to be updated for workers to stay on target
o Workers need to be able to deal with change
o Employees need to be able to cope with flexibility, spontaneity and unpredictability
• Three levels of OB analysis (individual, group, organization)