Asia Pacific University of Technology and Innovation HCI CT026-3-2 New HCI exam paper intake 2102_November 2021.The Touch ‘n Go eWallet is a Malaysia digital wallet and online payment platform,
established in Kuala Lumpur, Malaysia, in July 2017. The application allows the users to make
payment at over 280,00 merchant touch point vie QR code, pay for tolls, street mobile parking,
payment on e-hailing, pay bills, top-up mobile prepaid and other.
It has decided that the application need to be redesigned after receiving a couple of
feedback from the existing users such as the inability to link the ewallet details with the physical
touch ‘n go card, the reload amount is missing and others. In the initial stage of the development
in redesigning the mobile apps, ATuneDesign Sdn. Bhd, have executed the data gathering
activities to acquire relevant data in building the requirements needed. After the activities have
been executed completely, the team analyse the data, and the table below summarizes the
findings of the user profile table and the user requirements for the mobile apps.