CASE STUDY > CASE STUDY 7.1 - SUPERAUTO SPARE PARTS SERVICES
University of Economics Ho Chi Minh City LOGISTICS 94 1. Does SuperAuto have a customer service problem? Why or why not? Yes. Customers have given the feedbacks on the poor dealer experiences. Customers are complaining the local authorized sakes, services, and spare parts dealers of SuperAuto are being dishonest. The authorized dealer asked customer to replace expensive ...[Show More]
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| Category: | CASE STUDY |
| Number of pages: | 3 |
| Language: | English |
| Last updated: | 1 year ago |
| Downloads: | 0 |
| Views: | 77 |
