The University of Sydney

BUSINESS INFS3600

Revised Research Method Development of Solution An interview has been conducted with Amanda, the General Manager of Better to generate a comprehensive understanding on the alignment of organization issues with solution objectives. Subsequently, internal management processes such as donor relationship management and daily workflows of volunteers will be plotted with process modelling diagrams to identify inefficiencies in the system for users – staff and volunteers of Better (Sukaviriya et al., 2007, pp. 165–178). An intranet website will ultimately be designed via scenario-based design and wireframing to address inefficiencies that impeded the scarce resources to be dedicated to the direct positive impact that Better is aiming to create. Other software solutions will also be explored as an aid for the intranet solution. Improvements and New insights Lack of specificity of… 1. Research Method • Design Science Research Framework is used as a workflow guide for secondary research, moving from defining objectives to design and development (Peffers et al., 2007)